Resume

 

High level of experience planning and managing multiple detail based projects.  Proven skills in web development, data analysis, project management, database development, report development, technology assessment and implementation, department and staff management, office procedure development, team management.  An effective problem solver, who is creative and resourceful and has the ability to manage both time and resources to maximize productivity.

Website, Database and Project Management Experience

Complete oversight, design and maintenance of the department website with a backend content management system.  Responsible for assessing and developing data and technology needs to support current and new initiatives. Ability to conduct systems modeling, project management, database design/architecture, and web design/development. In addition, I’ve participated and led multiple projects involving web interface development, data modeling, data extraction, data migration, and database development. Accomplishments:

  • Developed and designed several websites using the Joomla content management system including multiple components, modules and mambots.
  • Developed and managed a departmental Wiki using MediaWiki.
  • Implemented web analytics on all departmental websites.
  • Responsible for the complete maintenance and backups of the web server.
  • Created and developed FileMaker, MS Access and mySQL databases.
  • Assessed and analyzed systems and data needs to support current and future initiatives including creating databases, reports and websites.
  • Developed web based surveys and analyzed associated data.
  • Determined data needs for the department and set up databases and reports to run on command.
  • Ability to generate reports for analysis by upper management at a moments notice.
  • Developed and implemented an intranet with security login.
  • Created the design architecture for a departmental website and implemented the Human Click (live chat) feature.
  • Researched and designed innovative web based solutions for on-line “real time” student advising using FileMaker Pro.
  • Developed all HR and Curriculum forms in an electronic web based format.
  • Recommended and implemented software and hardware solutions for the department.
  • Researched and made recommendations for a Web Content Management System and Document Management System.
  • Developed project plans for various initiatives.
  • Designed and developed visually appealing communications pieces and newsletters via e-mail and print.
  • Trained all staff on the use of various software packages and developed training manuals.
  • Design presentations using PowerPoint.

Management


Responsible for the direct supervision and mentoring of 5 fulltime employees and management all office operations, my responsibilities were to:

  • Establish protocols on serving internal and external customers.
  • Establish departmental processes and workflows.
  • Establish plan of work and set direction for improving existing systems and processes.
  • Manage teams, projects and tasks for successful completion.
  • Manage the departmental budget, forecast future expenses and produce related reports.
  • Interview, hire, train, evaluate, motivate and provide conflict resolution for all staff.
  • Manage day-to-day operations in an efficient and customer service oriented manner.
  • Develop departmental policies and operational protocols.
  • Develop data management and reporting strategies.
  • Establish written procedures for all job functions.
  • Oversee the accurate and timely completion of all reporting deadlines.
  • Assess issues and determine the best course of action.
  • Plan and oversee all departmental events.

Technical & Other Skills

Proficient of both IBM and MAC environments

  • Adobe Suite CS3 (Photoshop, Acrobat, ImageReady, Illustrator, InDesign, Dreamweaver, Fireworks, Freehand)
  • HTML, mySQL, SQL, CSS, Oracle, PHP, Linux, Apache, FileMaker Pro
  • Joomla, Mediawiki
  • MS Office Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook, Project, InfoPath)
  • Fugu, BBedit, Fetch
  • Proficient in Spanish both written and verbal

Professional Development and Training 

Element K –PHP & MySQL Database Driven Website Design & Development, Project Management, Disney’s People Management, Franklin Covey – What Matters Most, Conflict and Resolution Management, Apollo 13:  Down to Earth Leadership Lessons, Time Management, Communication Skills.


Work Experience

2007-present MIT, Materials Processing Center
Position:  Web Communications Officer
2003-2006  RIT, College of Applied Science and Technology
Position:  Service and Database Systems Manager
2001-2003  RIT, Center for Multidisciplinary Studies                                    Position:  Manager for Student Services, with a 3 month interim position as the Acting Assistant Dean (Dec. 2002 – Feb. 2003)
2000-2001 RIT, Center for Multidisciplinary Studies                                    Position:  Senior Staff Assistant
1999-2000 RIT, Center for Integrated Manufacturing Studies                   Corporate Education and Training 
Position:  Corporate Contracts Program Coordinator

 

Education

Rochester Institute of Technology, Rochester, NY
Bachelors in Applied Arts and Science with a minor in Management Information Systems, expected in May 2008

Associates in Applied Arts and Science with concentrations in Management and Computer Graphics/Web Development, May 2003
Management Certificate, Computer Graphics Certificate