Neha Pahwa

User Experience + Databases

Clipboard

Usability Testing - Clipboard

Clipboard 1.0 is a survey creation tool that enables secure storage and distribution of internet questionnaires. It is created specifically for faculty and staff at Rochester Institute of Technology. Clipboard is recognized as the tool created by the Online College to facilitate feedback and testing for distance learning courses. The purpose of this usability test was to assess the strengths and potential weaknesses of Clipboard as they relate to human-computer interaction. Those elements thought to significantly impact Clipboard’s usability, positive or negative, can be taken into account for the nascent Clipboard 2.0.

    The basic test objectives were:
  • - Does Clipboard produce the highest quality surveys for academic research?
  • - Does it provide the right blend of functionality vs. ease of use, powerful enough for professional survey requirements, yet easy enough for the casual user to administer.
  • - Does it provide the ability to administer a survey in a variety of different environments? From Paper Form surveys, to standalone or networked PCs, to Mail Diskette surveys, to Internet surveys.
  • - Does it provide tools that are tailored to survey administration? A tool that adds value over using spread sheets, databases, and having to spend significant amounts of time creating custom macros (or routines) to analyze the responses.
  • - Does it provide a data entry environment that even an untrained respondent can easily manipulate to answer a survey. Design intuitive and attractive question presentation screens that can have images readily displayed.
  • - Does it provide a complete survey package; from question design to data entry to data analysis; must support multiple users in a network environment (From 1 to 200 concurrent administrators or respondents).

[ Final Report ] [Final Presentation] [ Recruiting Flier]