The Student Information System (SIS) at RIT is a system that provides students with the ability to register for courses on-line. The goal of this assignment was to assist RIT in extending this web-based registration process to a web-connected PDA-type (e.g. Palm, etc.) device by using some of the Scenario Based Design techniques.

This new application has the basic functionality to login/logout, enroll in classes, get registration information, get information about courses, and confirm registration.

This project was completed in a team of three. My role in the project was to create a stakeholder profile with their problem scenarios. Claims were proposed based on the problem scenarios. Each probem scenario was then transformed into an Activity Design Scenario followed by transformation into Information Design scenario.

Contextual Design (CD) is a methodology to successfully redesign work practices. It helps provide an understanding of how customers work. The goal of this assignment was to observe the problems faced by customers while using credit/debit card terminals for payment. The observations werw made at Walmart (which uses a horizontal card swiping machine), Tops (uses a vertical card swiping machine) and Wegmans (uses both, but the observations were made on vertical card swiping machine).

This project was completed in a team of four members. The steps taken to complete this project were: Contextual Inquiry, drawing Work Models, develop Affinity Diagrams, and consolidate flow models. This was followed by work redesign with the use of visioning and storyboarding, and create paper prototype.

My role in the project was to perform contextual inquiry. From the results of the contextual inquiry, I prepared the work models followed by Affinity Diagram. I was also involved in the paper prototype along with the recommendations.